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Tidal Enterprise Adapter for System Center Operations Manager

Tidal Enterprise Adapter for System Center Operations Manager

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Illuminates Enterprise Scheduling in the Context of the Entire Operation

The Management Pack for Enterprise Scheduling is designed to be used with System Center Operations Manager 2007 to give the operations staff a complete picture of the current state of their environment. This enables them to provide both the users and lines of business high performance and consistently meet service levels. Tidals System Center Operations Manager 2007 Management Pack for Enterprise Scheduling lets the staff know the state of the scheduler environment. This management pack also gives the staff more direct control over their scheduling environment and business processes driven by the scheduler.

Tidal Enterprise Scheduler customers manage enterprise schedules across diverse platforms and applications, and already have a holistic view of their enterprise jobs. With a comprehensive view and greater control of the scheduling environment from within System Center Operations Manager 2007, these customers can take yet another big step toward end-to-end IT service management.

The task of keeping Tidal Enterprise Scheduler and all of the elements in the data center that are connected to the scheduler working to achieve the highest service levels becomes easier with the installation of this management pack. Within a day of installing the management pack, users can see the health of the scheduler, database, agents, and the jobs that are running the business processes, all in the familiar console of Microsoft System Center Operations Manager 2007.

Increases Proactive Management with Critical Control of Job Processing

Through System Center Operations Manager 2007s service model definition and configuration you can manage business processes. Once the management pack is installed into the System Center Operations Manager 2007 environment, users can see System Center Operations Manager 2007s health model maps and see all the core and extended components of the scheduling environment. Information on the scheduler, database, and associated agents is readily visible and available for monitoring and service level management. Users also see jobs that have issues or that require operator intervention. The System Center Operations Manager Operations management pack can aggregate this, covering all of the enterprises scheduler instances in a large installation.

All of the job schedule and performance information available through System Center Operations Manager 2007 supports problem management through standard processes used by administration teams. Having a single place for all metrics allows the operations staff to better manage resource utilization enabling higher service levels and proactive capacity management.

Provides Better Visibility and Control through Rich Health Model

Once the management pack is installed, System Center Operations Manager 2007 autodetects Tidal Enterprise Scheduler Masters and agents running on Windows. Then it creates the health model (see diagram). Once this is set up, it then monitors: basic service states, master system events and job failures.

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